India has announced 21 day lockdown for the country.
LoveUrns® has had to temporarily shut down its metal manufacturing factory in India starting Monday, March 23rd until Tuesday, April 14th. Production suspension will continue for 3 weeks depending on the pandemic situation in India and national restrictions.
We have sufficient supply of product to meet customer demand and our distribution centers and logistics teams will continue to fill orders. We would like to reassure our colleagues and partners around the world that LoveUrns® global community spirit remains as strong as ever and that we are determined to adapt to these challenging circumstances. We will provide updates through various communication channels as events unfold.
We are in this together, and we will work together to ensure we are taking the steps necessary to remain productive, safe, and healthy.
We hope you and your families all stay safe.
Thank you! Team LoveUrns®
March 20th, 2020
The world we all live in is showing itself more volatile than we have ever experienced.
The gravity of the COVID-19 crisis, its pace and level of disruption to our lives and respective businesses is truly humbling. At LoveUrns®, we also understand that we have a large responsibility, both for our people and for our partners. You have trusted us with a large part of your supplies, and we want to reassure you that we are as committed today, as before to enable your business.
The safety of our people always matters the most, but we also know that our role in supporting our partners may be more important than ever now; whether it is as the availability of all products or in providing information on products and services. In these times, no one can predict exactly how this will pan out. We are following the situation very closely and are doing our utmost to minimise the impact on supply chain. We are daily finding solutions to keep global trade running as much as physically possible and to ensure that customers are always able to get their business done with LoveUrns®.
We are closely monitoring our inventory levels and updating production plans, working with our overseas factories and offices. As part of a continued, proactive approach towards slowing the spread of COVID-19, we are taking all preventive actions of social distancing, work from home, hand hygiene, and regular environmental cleanings. We have cancelled all business travel for next 3 months - staying connected through virtual meetings.
We are pleased that we are able to combine the safety of our teams and our duty to your business and keep the wheels turning. Our operations are running to a large extent smoothly across the globe despite COVID-19; our employees in the factories who manufacture the goods are doing a wonderful job in India & Thailand - taking all precautions, our warehouse and personalization personnel in Texas USA are working with protective gears - working for limited hours, and our office and customer service teams are all working remotely on laptops and are available via the usual phone numbers, web and mobile channels, ensuring both social distancing and business continuity.
All LoveUrns® operations are still in place to serve you. If transportation (UPS, FedEx, etc.) continues to run normally, there will be no disruptions in supplies.
We will continue to closely monitor the situation and we will alert you if we see any changes to our regular processes.
You can call or email any questions or concerns to our Customer Service teams (regular business hours are 9:00am – 5:00pm CST).