Corona Virus Update

7 min read

Corona Virus Update

May 19th, 2020

Lockdown in India has been extended until 31st May 2020.

However, in a major relief to the industries, Indian government has allowed industries to operate with limited staff from mid May after obtaining special permission from the local authorities. We have obtained the permission and have resumed operations with limited workforce of just 50 people.

We have taken all necessary precautions before re-starting work. From temperature checks at the entrances, to periodic checks of staff to monitor their health, along with social distancing guidelines, we are following every health and hygiene protocol. Our operations team has been maintaining all critical and essential services. Production has begun in the factory and shipments are being dispatched.

All low stock products will be replenished in both of our distribution centers in the Netherlands and USA by first week June. Here is the current list of low stock products. As always, we are working hard to do our absolute best for you, thank you for your patience.

Team LoveUrns®

 

SKU LOW STOCK PRODUCTS
A216 Adult Radiance Gold
A221 Adult Emerald Rose
A230 Adult Mother of Pearl
A231 Adult Black & Gold
A280 Adult Silver Blessing Birds
A281 Adult Gold Blessing Birds
A290 Adult Blessing Pearl
A520 Adult Tall Simplicity Midnight
A522 Adult Tall Simplicity Pearl
C1011 CuddleBear Blue
H272 Heart Keepsake Stars & Stripes
K220 Keepsake Lilac Rose
K290 Keepsake Blessing Pearl
K298 Keepsake Blessing Lavender Silver
K550 Keepsake LoveBird Midnight
K560 Keepsake Soul Bird Male
K563 Keepsake Art Deco Soul Bird Female
M230 Medium Mother of Pearl
M232 Medium Soarding Doves
P660S Rainbow Bridge Small
T230 Tealight Mother of Pearl
T657 Tealight Pet Bronze Tall
May 3rd, 2020
At a time when things are changing every hour, one thing remains constant: Customers are at the centre of what we do. Count on us to provide the best service we can under these unique circumstances, keep your supplies going and do everything we can to support you.
LoveUrns® goal is to continue to be responsive and flexible for you – our valued customers – whose needs continue to change as a result of this global health crisis.  
The national coronavirus lockdown in India has been extended beyond 4 May for another two weeks. Our production facility will remain closed until 17th May, 2020.
We may have more products with limited inventory in the coming weeks, so continue to watch here for updates.
Please continue to work with our customer support team you know and trust. 
We want to thank our employees, customers and communities for being nimble and staying positive.

Team LoveUrns®
 
April 22nd, 2020
As a leader in the industry, we have built a reliable, global supply chain to deliver the supply assurance our customers count on, part of which includes having inventory in place to ensure sufficient supplies.

We are able to meet demand despite our India manufacturing unit being closed  amid COVID-19 lockdown, for a month now. 

We are taking proactive steps to work with all customers across the globe to provide them with the necessary support for timely delivery of LoveUrns®. 

In this time of crisis, we are prouder than ever of our people. We have the best people and we succeed when everyone working, and doing business with us, returns home safely to their families every day. 
As a company with over 350 employees and presence in 4 countries, we are aware of our responsibilities towards the societies where we operate. During 100% lockdown in India, where all have been asked to stay home indefinitely - we are taking care of our employees, supporting them and their families while boosting their morale through these difficult times.
Measures are in place to ensure all our operations in various countries follow the advice of local government and health authorities. 
Let’s take care of ourselves, and each other.
Team LoveUrns®
USA +1-888-910-7860 | mail@loveurns.com
Europe +31 40-2095300 | eu@loveurns.com
 
SKU
Low Stock Products
A1040
Adult Wings of Hope Lavender
A250
Adult Ornate Floral
A280
Adult Silver Blessing Birds
A290
Adult Blessing Pearl
A501
Adult Returning Home
A503
Adult Lilies
A520
Adult Tall Simplicity Midnight
C1011
CuddleBear Blue
H272
Heart Keepsake Stars & Stripes
K1000
Keepsake LoveHeart
K1040
Keepsake Wings of Hope  Lavender
K270
Keepsake Nirvana Adieu
K292
Keepsake Blessing Midnight
K562
Keepsake Art Deco Soul Bird Male
K563
Keepsake Art Deco Soul Bird Female
K603
Heart Bright Silver
M230
Medium Mother of Pearl
M232
Medium Soaring Doves
T230
Tealight Mother of Pearl
K298
Keepsake Blessing Lavender Silver
 
April 14th, 2020
Authorities in India have extended the lockdown restrictions till May 3rd, 2020. Our Metal Urns manufacturing facility in India will continue to remain closed for this period.
All 250+ employees of the facility, remain at home, in compliance of the Government order, and to keep everyone safe and healthy. We will continue to support all our employees in these difficult times.
We have sufficient supply of products, at our Distribution centers in USA and the Netherlands, while our customer support, warehouse and personalization teams are working to fill all orders on time.
Below is the updated list of products which we are currently filling in low quantities due to limited stock. All of these products will be replenished in May.
A1040 Adult Wings of Hope Lavender
A250 Adult Ornate Floral
A280 Adult Silver Blessing Birds
A290 Adult Blessing Pearl
A501 Adult Returning Home
A503 Adult Lilies
A520 Adult Tall Simplicity Midnight
C1011 CuddleBear Blue
H272 Heart Keepsake Stars & Stripes
K1000 Keepsake LoveHeart
K1040 Keepsake Wings of Hope  Lavender
K270 Keepsake Nirvana Adieu
K292 Keepsake Blessing Midnight
K562 Keepsake Art Deco Soul Bird Male
K563 Keepsake Art Deco Soul Bird Female
K603 Heart Bright Silver
M230 Medium Mother of Pearl
M232 Medium Soaring Doves
T230 Tealight Mother of Pearl
K298 Keepsake Blessing Lavender Silver
 
April 8th, 2020
With the uncertainty at the moment with COVID-19, we want to re-assure you we are running business as usual and following all Government advice. 
Our office staff is safely isolating and working from home. Warehouse and Personalization personnel are working in staggered shifts and taking all necessary precautions. We are dispatching orders every day.
Below is the list of products which we are currently filling in low quantities due to limited stock. All of these products will be replenished in May.
A1040 Adult Wings of Hope Lavender
A250 Adult Ornate Floral
A280 Adult Silver Blessing Birds
A290 Adult Blessing Pearl
A292 Adult Blessing Midnight
A501 Adult Returning Home
A503 Adult Lilies
A520 Adult Tall Simplicity Midnight
H272 Heart Keepsake Stars & Stripes
K1000 Keepsake LoveHeart
K1040 Keepsake Wings of Hope Lavender
K270 Keepsake Nirvana Adieu
K292 Keepsake Blessing Midnight
K562 Keepsake Art Deco Soul Bird Male
K563 Keepsake Art Deco Soul Bird Female
M232 Medium Soaring Doves
T230 Tealight Mother of Pearl
K298 Keepsake Blessing Lavender Silver
We have several alternative options. Please contact our Customer Service team for help.
We are continuing to monitor the situation and are prepared to take further measures as necessary following guidance from federal, state, and local health authorities.  
Team LoveUrns®
 
March 24th, 2020

India has announced 21 day lockdown for the country.


LoveUrns® has had to temporarily shut down its metal manufacturing factory in India starting Monday, March 23rd until Tuesday, April 14th. Production suspension will continue for 3 weeks depending on the pandemic situation in India and national restrictions.

We have sufficient supply of product to meet customer demand and our distribution centers and logistics teams will continue to fill orders. We would like to reassure our colleagues and partners around the world that LoveUrns® global community spirit remains as strong as ever and that we are determined to adapt to these challenging circumstances. We will provide updates through various communication channels as events unfold.

We are in this together, and we will work together to ensure we are taking the steps necessary to remain productive, safe, and healthy. 

We hope you and your families all stay safe.

Thank you!
Team LoveUrns®
 
March 20th, 2020
The world we all live in is showing itself more volatile than we have ever experienced.
The gravity of the COVID-19 crisis, its pace and level of disruption to our lives and respective businesses is truly humbling. At LoveUrns®, we also understand that we have a large responsibility, both for our people and for our partners. You have trusted us with a large part of your supplies, and we want to reassure you that we are as committed today, as before to enable your business.
The safety of our people always matters the most, but we also know that our role in supporting our partners may be more important than ever now; whether it is as the availability of all products or in providing information on products and services. In these times, no one can predict exactly how this will pan out. We are following the situation very closely and are doing our utmost to minimise the impact on supply chain. We are daily finding solutions to keep global trade running as much as physically possible and to ensure that customers are always able to get their business done with LoveUrns®.
We are closely monitoring our inventory levels and updating production plans, working with our overseas factories and offices. As part of a continued, proactive approach towards slowing the spread of COVID-19, we are taking all preventive actions of social distancing, work from home, hand hygiene, and regular environmental cleanings. We have cancelled all business travel for next 3 months - staying connected through virtual meetings. 
We are pleased that we are able to combine the safety of our teams and our duty to your business and keep the wheels turning. Our operations are running to a large extent smoothly across the globe despite COVID-19; our employees in the factories who manufacture the goods are doing a wonderful job in India & Thailand - taking all precautions, our warehouse and personalization personnel in Texas USA are working with protective gears - working for limited hours, and our office and customer service teams are all working remotely on laptops and are available via the usual phone numbers, web and mobile channels, ensuring both social distancing and business continuity.
All LoveUrns® operations are still in place to serve you. If transportation (UPS, FedEx, etc.) continues to run normally, there will be no disruptions in supplies. 
We will continue to closely monitor the situation and we will alert you if we see any changes to our regular processes.
 
You can call or email any questions or concerns to our Customer Service teams (regular business hours are 9:00am – 5:00pm CST). 
 
Thank you!
Team LoveUrns®

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